To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in new & unused condition
  • No returns on sale merchandise
  • No returns on event/dated merchandise or traded players

Free gifts or promotional items are not returnable!

 

Can I return my purchase at a Just Sports Store?

Yes. If you decide to make a return/exchange at a Just Sports store (Arizona only), you must bring the following items with you:

Your original email confirmation of your sale which shows items purchased, and payment method (not the packing slip which does not include this information).

The credit card used for the original purchase. Orders placed using debit cards will not be refunded for cash. Orders placed using PayPal will be refunded as cash.

Shipping charges are non-refundable.

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days

NOTE: We process refunds upon receipt and approval of return, but banks have different processing times which result in different waiting periods for receiving a refund in your account. This is beyond our control.