new arrivals

Find Your Store

Just Sports Gift Cards


Search Just Sports

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 45 days of date order is shipped.

  • They must be in new & unused condition
  • No returns on sale merchandise
  • No returns on event/dated merchandise or traded players
  • Returns on NBA authentic jerseys will be made on a case by base basis. Returns for NBA authentic jerseys cannot be returned in store and must go through customer service or this return portal.

Free gifts or promotional items are not returnable!



Customers seeking an exchange should be aware that our ability to fulfill an exchange request is subject to available stock at time return is received and processed.


Can I return my purchase at a Just Sports Store?

Yes. If you decide to make a return/exchange at a Just Sports store (Arizona only), you must bring the following items with you:

·        Your original email confirmation of your sale which shows items purchased, and payment method (not the packing slip which does not include this information).

 ·     The credit card used for the original purchase. Orders placed using debit cards will not be refunded for cash. Orders placed using PayPal will be refunded as cash.

 ·     Shipping charges are non-refundable.

*Please note: Due to the way discounts are applied, if you do an in-store return of an order that received shipping discounts you will lose all, or a portion, of that shipping discount, depending on whether you are returning all, or only some of the items. It is a technical restriction that store employees can't work around. If you don't want to do that then you need to submit your return to our warehouse for processing. We apologize for any inconvenience.

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days

NOTE: We process refunds upon receipt and approval of return, but banks have different processing times which result in different waiting periods for receiving a refund in your account. This is beyond our control.


Just Sports reserves the right to limit returns/exchanges made with or without receipts for any reason